the packing slip should have a signature line or at least the option to include it. Or if there was a different section from pricing rules that you could make a pricing rule? If that makes senseĢ) Wish we could customize reports that are staples of FB w/o paying high dollar.
So it would be easier if it was all w/in FB. So, we have to create "quotes" on excel sheets and save them on our network folder.
Pricing rules are essentially only created in our line of operation when a customer begins buying a product. This includes:ġ) Since we are a product distributor, we provide a lot of our customers w/ "quotes." FB has the ability to create an "estimate" but no way to store it or look back at it for reference. If you are considering using their products or services I would recommend in the strongest of language possible to not do any business with this company.Ĭons: There aren't things that I like "the least" but there are things I wish FB offered/had that would help our type of business/company. We are now currently pursuing legal action. Rather than try to do what is right and work things through, they have opted to take a hard line on this issue with no flexibility at all. The server has been down for long time periods (days at a time), credit card systems won't integrate properly and the software crashes regularly on our machines. Integrations, services, implementation support, and custom reports were paid for and never received. Worst of all, because of their lack of responsiveness, they claim that we are not eligible for a refund on the software because we are past the time limit for the satisfaction guarantee. We paid for a number of items that we have not received months later, went weeks without receiving responses from them during the implementation process, and were verbally promised things that they have walked back or denied entirely. Overall: We purchased inventory software from Fishbowl and then had an exceptionally difficult time implementing the software.
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